Legal

Privacy Policy

Last updated: August 11, 2026

Michael Hanners Drives ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our transportation services or interact with our website.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and billing details provided when you request transportation or contact us.
• Booking Information: Pickup and drop-off locations, service type, travel dates, and any special instructions.
• Payment Information: Payment method details processed securely through our payment providers. We do not store full credit card numbers.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

• To provide and schedule transportation services as requested.
• To communicate with you about reservations, updates, and service-related matters.
• To process payments and manage billing.
• To improve our services and customer experience.
• To comply with legal obligations and protect our rights.

SMS and Phone Communications

By submitting a form or providing your phone number, you may consent to receive SMS messages and/or calls from Michael Hanners Drives LLC. We offer two types of messaging consent, described below. Message and data rates may apply. You may reply HELP for help or STOP to opt-out at any time.

Information Sharing & No Sharing of SMS Opt-Ins

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (such as payment processors), and only to the extent necessary. We may also disclose information when required by law.

No Sharing of SMS Opt-In Data: We do not share, sell, or distribute your SMS opt-in information, phone number, or consent status with any third parties. Your phone number and messaging preferences are used solely by Michael Hanners Drives LLC to communicate with you about your reservations and services. Your SMS opt-in data will never be shared with marketers, advertisers, or third-party data brokers under any circumstances.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

Cookies & Tracking Information

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device that help us remember preferences and understand how visitors interact with our site.

• Essential Cookies: Necessary for the website to function properly, enabling core features like navigation and form submission.
• Analytics Cookies: We use Google Tag Manager and related analytics tools to collect anonymous usage data such as pages visited, time on site, and referral sources. This helps us improve our website and services.
• Preference Cookies: Remember your settings and choices to provide a more personalized experience.

You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of the site may not function properly without them. We do not use cookies to sell your data to third parties.

Your Rights

• Unsubscribe / Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message we send. You may also opt out of marketing emails by clicking the unsubscribe link included in each message.
• Update Your Information: You have the right to access, correct, or update any personal information you have provided to us.
• Request Deletion: You may request that we delete your personal information from our records, subject to legal retention requirements.
• Withdraw Consent: You may withdraw your consent to receive communications from us at any time by contacting us using the information below.
• Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, contact us using the information provided in the Contact Us section below.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us: